Returns & Exchanges
At Pull The Plug Patches, we want you to be fully satisfied with your heavy metal apparel and accessories. If your order isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery provided they are in original, unworn condition.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization number.
Pack Your Items
Securely place the patches or apparel in their original packaging, ensuring all tags are attached and the items are protected from damage.
Ship the Package
Affix the provided shipping label or use a tracked postal service to send the items back to our distribution center.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund or ship out your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing